Billing & Account Questions
Manage your subscription
- Switching Your Subscription: Upgrade or Downgrade Between Monthly and Annual Plans
- What to do if you get charged twice?
- Changing your Message Board Username
- What does it mean if I receive a failed payment notice?
- Reset Password
- How Do I Update My Credit Card?
- How does prorated billing work for subscription upgrades to ad-free?
- Do I Have to Subscribe to a Specific Team?
- Refund Policy
- Best practices for starting your account
- Renewal Information
- Cancel Subscription
- What payment options are available to purchase an On3 membership?
- Cancellation Policy
- Billing Summary
- Payment Terms