We are sorry to see you want to end your subscription to On3. To start the cancellation process, log into your account at the top right hand corner of the On3 home page (or at on3.com/login). If you are already logged in, click your avatar icon at the top right hand corner of the home page or simply head to https://www.on3.com/my/settings/.
Once you are on your Account Settings page, scroll down to the Subscription section. To the right of the "Payment Amount" line, you will see a link to Cancel Subscription. (see example below). A confirmation message will appear to let you know the date that your access will end.
Please note: you may cancel your subscription at any time and will have access through the end of term that you paid for.* There are no pro-rated refunds. *Please see our cancellation terms if you are cancelling a subscription on a promotional rate.
Thanks for giving us a try. You can reactivate your subscription at any time. We hope to see you back soon!
To submit a support request CLICK HERE.
