Forget your account password? You can visit the login screen and click "I forgot my password" as pictured below.
This will send a link to your email where you are able to enter a new password. Passwords should be at least 8 characters that includes at least one number, one capital letter, and one lowercase letter. For example, Password1 would fit these criteria, but something more personal (and longer) will be more secure.
Already logged in? Simply click your avatar icon in the top right hand corner of the page or head to https://www.on3.com/my/settings/.
Once you are at the Account Settings page, you will see the option of "Change password" below the password blank as pictured below. This will require your current password as well as your new password.
To submit a support request CLICK HERE.